Effective Date: June 18, 2025
At Nexa Growth, we are committed to delivering your products as quickly and efficiently as possible. Please review our shipping policy below for detailed information on shipping times, charges, and order fulfillment.
Shipping Option:
We offer Economy Shipping for all orders.
Shipping Fee:
A flat rate shipping fee of $15.00 applies to all orders, regardless of the order size or destination.
Cut-Off Time:
Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed and shipped within the specified handling time.
Orders placed after 5:00 PM will be processed the following business day.
Handling Time:
We aim to process and fulfill all orders within 1–2 business days.
Orders are fulfilled from Monday to Saturday.
Transit Time:
Once your order has been shipped, it will typically take between 4–6 business days to reach its destination, depending on the shipping address and external factors.
Estimated Delivery Time:
The total estimated delivery time for all orders is 5–8 business days from the order fulfillment date.
Fulfillment Days:
Orders are shipped from our facility Monday to Saturday.
We do not process or ship orders on Sundays or holidays.
We currently ship to all destinations within the United States.
All shipping fees and product prices are quoted in USD (United States Dollars).
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your order’s progress through the shipping carrier’s website or you can use our Track Your Order page to get your order status.
Please allow up to 24 hours for the tracking information to be updated in the shipping carrier's system.
Business Name: Nexa Growth
Chat Support: 24/7
Business Hours: 9:00 AM – 4:00 PM (Monday to Friday)
Phone: +1 (307) 735-9311
Email: support@nexagrowth.store
Address: 5900 Balcones Drive #21352, Austin Texas 78731, United States
Shipping Delays:
While we strive to meet our estimated shipping times, please note that shipping carriers may experience delays beyond our control.
If you do not receive your order within the estimated timeframe, please contact us and we will assist in tracking it down.
Shipping Limitations:
Currently, we only offer Economy Shipping within the United States.
International shipping is not available at this time.
